Privacy Policy

1. Who we are

We provide digital document templates and administration services. This Privacy Policy explains how we collect, use and protect your personal data.

2. Data we collect

Contact details (e.g., name, email, company), order details, payment confirmations (via our payment provider), support messages, and website usage data (cookies, analytics).

3. Purpose & legal basis (GDPR)

We process data to provide our services, fulfil orders, respond to inquiries, and improve our website. Legal bases include contract performance, legitimate interests, and consent where required.

4. POPIA

Where POPIA applies, we process personal information lawfully and minimally, with appropriate safeguards and data subject rights upheld.

5. Cookies

We may use essential and analytics cookies. You can manage cookies via your browser settings.

6. Sharing

We share data with service providers (e.g., hosting, payment) under contracts ensuring data protection.

7. Retention

We keep data only as long as necessary for the purposes collected or as required by law.

8. Security

We apply technical and organisational measures to protect personal data.

9. International transfers

Where data is transferred internationally, we use appropriate safeguards (e.g., standard contractual clauses).

10. Your rights

You may request access, correction, deletion, restriction, objection or portability as applicable under GDPR/POPIA. Contact us to exercise your rights.

11. Children

Our services are not directed to children under 16; we do not knowingly collect their data.

12. Updates

We may update this Policy. Material changes will be posted on this page.

13. Contact

Email mary-ann@wpservices.co.za with privacy questions.